{"id":161,"date":"2015-04-27T15:10:06","date_gmt":"2015-04-27T15:10:06","guid":{"rendered":"http:\/\/www.eastcentral.edu\/learning-center\/?page_id=161"},"modified":"2025-11-21T14:09:21","modified_gmt":"2025-11-21T20:09:21","slug":"faqs","status":"publish","type":"page","link":"https:\/\/www.eastcentral.edu\/learning-center\/faqs\/","title":{"rendered":"Learning Center Frequently Asked Questions"},"content":{"rendered":"\n<div class=\"wp-block-essential-blocks-advanced-tabs alignwide  root-eb-advanced-tabs-m0t7i\"><div class=\"eb-parent-wrapper eb-parent-eb-advanced-tabs-m0t7i \"><div class=\"eb-advanced-tabs-m0t7i eb-advanced-tabs-wrapper horizontal\" data-min-height=\"true\"><div class=\"eb-tabs-nav\"><ul class=\"tabTitles\" data-tabs-ul-id=\"eb-advanced-tabs-m0t7i\"><li data-title-tab-id=\"1\" data-title-custom-id=\"\" class=\"active\"><h2 class=\"tab-title-text\">General Questions<\/h2><\/li><li data-title-tab-id=\"2\" data-title-custom-id=\"\" class=\"inactive\"><h2 class=\"tab-title-text\">Technology Questions<\/h2><\/li><li data-title-tab-id=\"3\" data-title-custom-id=\"\" class=\"inactive\"><h2 class=\"tab-title-text\">Community Patrons<\/h2><\/li><\/ul><\/div><div class=\"eb-tabs-contents\">\n<div class=\"eb-tab-wrapper\" data-tab-id=\"1\" data-tab-parent-id=\"eb-advanced-tabs-m0t7i\"><div class=\"eb-tab-inner\">\n<div class=\"wp-block-essential-blocks-accordion  root-eb-accordion-es1ql\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-es1ql \"><div class=\"eb-accordion-container eb-accordion-es1ql\" data-accordion-type=\"accordion\" data-tab-icon=\"fas fa-angle-right\" data-expanded-icon=\"fas fa-angle-down\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-ipx8n eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">What resources does The Learning Center have for 麻豆社 students?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Here is a list of all the available items to use or check out in The Learning Center:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Our&nbsp;<a href=\"https:\/\/www.eastcentral.edu\/learning-center\/learning-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learning Center Resource<\/a>&nbsp;webpage.<\/li>\n\n\n\n<li>Handouts<\/li>\n\n\n\n<li>Graphing Calculators<\/li>\n\n\n\n<li>Anatomical Models<\/li>\n\n\n\n<li>Chemistry (Molecule) sets<\/li>\n\n\n\n<li>Webcams<\/li>\n\n\n\n<li>Headphones (with or without a microphone)<\/li>\n\n\n\n<li>Textbooks (limited supply available and must stay in The Learning Center)<\/li>\n\n\n\n<li>Boogie Board tablet (eWriter)<\/li>\n\n\n\n<li>Large White Boards<\/li>\n<\/ul>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-2xfti eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">How do I check out&#8230; (a calculator, textbook, headphones, anatomical models, chemistry set)<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\"><strong>&nbsp;<\/strong>All you need to check out an item from TLC is a valid ID\u2026it could be your student ID, driver\u2019s license, or passport. Just come to the front desk of TLC and tell us what you would like to use and we will exchange the item for your ID. When you return the item, we will return your ID. Simple as that!<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-poy5u eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">How do I initiate a Live Online Tutoring Session?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">If it is within our normal hours of operation, then start by first making an appointment by calling 636-584-6688, self-book&nbsp;<a href=\"http:\/\/traccloud.go-redrock.com\/eastcentral\" target=\"_blank\" rel=\"noreferrer noopener\">HERE<\/a>, or emailing us at&nbsp;<a href=\"mailto:general_tutoring@eastcentral.edu\" target=\"_blank\" rel=\"noreferrer noopener\">general_tutoring@eastcentral.edu<\/a>&nbsp;and indicating you want online tutoring, then subject and time. Same-day appointments are on a limited basis.&nbsp; Click&nbsp;<a href=\"https:\/\/www.eastcentral.edu\/learning-center\/online-math-tutoring\/\" target=\"_blank\" rel=\"noreferrer noopener\">HERE<\/a>&nbsp;to watch a short presentation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If it is after hours or on the weekend, then visit NetTutor by logging into Canvas with your 麻豆社 username and password and clicking on the NetTutor option and follow the instructions given.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-bqzww eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">How do I submit a paper to the Online Writing Center?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Log in to Canvas with your 麻豆社 username and password, then click on the \u201cOnline Writing Center\u201d card. Then just follow the instructions shown on the page.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-o41g3 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">What happens if I forget to cancel a tutoring appointment?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">The first time we will let it slide but if it happens two or three times, then you will no longer be able to make appointments for the semester. Walk-in sessions will still be available if a tutor is open at that particular time or you might be asked to come back, if possible.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-n0y1k eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">Where can I get handouts about a specific subject area(s)?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Just come to The Learning Center front desk and we will direct you to all the handouts we have available. You can also visit our&nbsp;<a href=\"https:\/\/www.eastcentral.edu\/learning-center\/learning-resources\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learning Resources<\/a>&nbsp;webpage for more handouts, videos, and workshops.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-bqa9c eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">May I walk back and use a group study room anytime?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Unfortunately, we ask just a bit more than walking back and sitting down. These rooms may be reserved in two-hour blocks by calling 636-584-6688 or stopping by The Learning Center front desk. If you need a study room, but don\u2019t have one reserved, stop by the Learning Center to check availability. We can normally accommodate last-minute requests. Our group study rooms contain whiteboards, eBeam boards, and projectors connected to computers.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-izsym eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">Why do I need to log in and out every time?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Logging in and out each time you enter The Learning Center is important for many reasons. First, it allows us to keep track of our busy times so we can hire the appropriate number of tutors. Second, it gives the students a way to communicate to staff any concerns they may have with the center. Third, it helps us justify the need for more services such as computers, space, and staff.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-l57ix eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">Can I log in if I don&#8217;t have my student ID?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Yes. Just stop at the desk and tell us your name.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-js215 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">Can I bring my child(ren) into The Learning Center?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Unfortunately No. We have students who frequent TLC for a space to study and learn with as few distractions as possible. The college manages its campus primarily for adults and is not held responsible for supervising children. Furthermore, students and faculty expect to be able to conduct their activities in an academic environment.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-zrc3b eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">What services does The Learning Center offer for students with disabilities?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">The Learning Center houses an Adaptive Lab that is staffed during most of our operating hours. The Adaptive Lab contains equipment designed to help students with a variety of disabilities. Students who want to use the Adaptive Lab should contact<a href=\"https:\/\/www.eastcentral.edu\/wellness-services\/access-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">&nbsp;ACCESS Services<\/a>&nbsp;or email&nbsp;<a href=\"mailto:denise.walker@eastcentral.edu\" target=\"_blank\" rel=\"noreferrer noopener\">denise.walker@eastcentral.edu<\/a><\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-elr04 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">Want to be a tutor?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Stop by The Learning Center to speak with Erin Anglin.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-h4567 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-es1ql\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-es1ql\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-es1ql\"><h3 class=\"eb-accordion-title\">Do I need to be an 麻豆社 student to use the Learning Center?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-es1ql\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">No, any community patron can use The Learning Center. Just come to the front desk and ask for a guest username and password to use one of our computers.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"eb-tab-wrapper\" data-tab-id=\"2\" data-tab-parent-id=\"eb-advanced-tabs-m0t7i\"><div class=\"eb-tab-inner\">\n<div class=\"wp-block-essential-blocks-accordion  root-eb-accordion-vcn0t\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-vcn0t \"><div class=\"eb-accordion-container eb-accordion-vcn0t\" data-accordion-type=\"accordion\" data-tab-icon=\"fas fa-angle-right\" data-expanded-icon=\"fas fa-angle-down\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-2w74g eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">How do I print? Can I print from my own device?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Here\u2019s how:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">On your device, log in to&nbsp;<a href=\"https:\/\/print.eastcentral.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">print.eastcentral.edu<\/a>&nbsp;with your My麻豆社 username and password, and make sure the \u201cLog on to\u201d option says \u201cstudent.eastcentral.edu\u201d then click \u201cLog-in.\u201d<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">From here you can&nbsp;<strong>check your account balance<\/strong>&nbsp;by clicking on the \u201cBalance\u201d tab at the top. Primary is the free printing you get each semester (which is $10 and equates to 200 black &amp; white sheets). Once the primary is depleted you will need to go to the cashier\u2019s window during normal business hours or the library after hours to add to your paid account. **(The library can only accept cash)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Or to&nbsp;<strong>print,&nbsp;<\/strong>click on the \u201cprint\u201d tab at the top and drag and drop the file that you want to print into the box or click on \u201cSelect File to Upload\u201d and browse to the location of your file and select it. Then click \u201cNEXT\u201d in the right corner. On this screen, you will need to select the printer to print to. In The Learning Center, you can select:&nbsp;<strong>LearningCenter_Prt1 on STUPRTSVR<\/strong>&nbsp;or&nbsp;&nbsp;<strong>LearningCenter_Prt2 on STUPRTSVR&nbsp;<\/strong>for black &amp; white copies or&nbsp;<strong>LearningCenterColor_Prt1 on STUPRTSVR&nbsp;<\/strong>for color copies. (**Note color copies subtract 25 cents from the account.) After you select the printer, then select the number of copies needed, print on one side or both sides, and the color. (**If you are printing PowerPoint slides then you can select the \u201cpages per sheet\u201d)&nbsp; Then click \u201cNEXT\u201d in the right corner. It will prompt for confirmation of the print job before sending it to the printer. If you are sure you want to print, click on the \u201cPRINT NOW\u201d button to release the job to the selected printer.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">For&nbsp;<strong>Wi-Fi Printing<\/strong>, the only difference is that once logged in to&nbsp;<a href=\"https:\/\/print.eastcentral.edu\/\" target=\"_blank\" rel=\"noreferrer noopener\">print.eastcentral.edu<\/a>&nbsp;from your device, you will be prompted to download the \u201c<strong>WebPrint Print Manager\u201d&nbsp;<\/strong>to your device. Install this software on your device and then follow the directions from above. (**Note: Wi-Fi printing may only be done in The Learning Center and Library.)<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-v4xx4 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">Wireless access?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Yes, you will need to know your My麻豆社 username and password. Make sure to choose the \u201c麻豆社-Student\u201d network. You should see a prompt to enter your My麻豆社 username and password. The IT desk or many of The Learning Center staff can assist you if you have any difficulties.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-yx58f eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">I don&#8217;t remember my login password. What do I do?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">You have a couple of options:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If The Learning Center is open, then you can stop by and have someone help you. See our webpage for hours of operation.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If it is during a time when you can\u2019t make it to campus, then you can reset your password by following the instructions at the&nbsp;<a href=\"https:\/\/www.eastcentral.edu\/admissions\/accessing-your-student-account\/\">Accessing Your Student Account<\/a>&nbsp;page.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you do not have an accessible\/personal email on file with 麻豆社, then this may not work for you and we suggest adding or updating this with the Student Service Center.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-hbh3m eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">I need Zoom (web conferencing platform) for a class &#8211; can you help?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Yes, The Learning Center has two group study rooms that can be reserved by individuals needing a quiet space for this situation. We have webcams and headphones, with or without microphones available for checkout. If you feel uncomfortable or unsure of the process, make an appointment with a tutor to do a practice session.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-oijg9 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">Is there a copier and how much does it cost?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">A self-service copier is located across from The Learning Center front desk in BH 192. Copies are 10\u00a2 each. The copier does not accept print cards.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-pmm03 eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">Where can I find a scanner?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Just ask at the front desk and we can help you use the copy machine to email a copy to yourself.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-8sw4f eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">Where can I fax?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">The Student Service Center on the first floor of Buescher Hall will fax information if it pertains to the academic records (financial aid, transcript, registration, payment information, etc.) of the&nbsp;student.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-e2i4y eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-vcn0t\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-vcn0t\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-vcn0t\"><h3 class=\"eb-accordion-title\">Lost jump drive?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-vcn0t\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Check in the area where you left it, i.e. ask at the Library Desk if you were working in the quiet area toward the back, ask at the Learning Center desk if you were on one of the 45 computers. Check with the cashier\u2019s window if you lost it elsewhere.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div>\n\n\n\n<div class=\"eb-tab-wrapper\" data-tab-id=\"3\" data-tab-parent-id=\"eb-advanced-tabs-m0t7i\"><div class=\"eb-tab-inner\">\n<div class=\"wp-block-essential-blocks-accordion  root-eb-accordion-ajucj\"><div class=\"eb-parent-wrapper eb-parent-eb-accordion-ajucj \"><div class=\"eb-accordion-container eb-accordion-ajucj\" data-accordion-type=\"accordion\" data-tab-icon=\"fas fa-angle-right\" data-expanded-icon=\"fas fa-angle-down\" data-transition-duration=\"500\"><div class=\"eb-accordion-inner\">\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-gooct eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajucj\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajucj\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajucj\"><h3 class=\"eb-accordion-title\">Can I print if I am not an 麻豆社 student? Wi-Fi printing?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajucj\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Yes. Visit East Central\u2019s Library to check out login information for an 麻豆社 computer. Identification is required. The Library will track the pages printed and charge you accordingly (5 cents for black &amp; white and 25 cents for color printing). (<strong>**Note: the Library only accepts cash.<\/strong>)<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">At this time, Wi-Fi printing from your device is not available for Non-麻豆社 individuals.<\/p>\n<\/div><\/div><\/div>\n\n\n\n<div class=\"wp-block-essential-blocks-accordion-item eb-accordion-item-hteje eb-accordion-wrapper\" data-clickable=\"false\"><div class=\"eb-accordion-title-wrapper eb-accordion-title-wrapper-eb-accordion-ajucj\" tabindex=\"0\"><span class=\"eb-accordion-icon-wrapper eb-accordion-icon-wrapper-eb-accordion-ajucj\"><span class=\"fas fa-angle-right eb-accordion-icon\"><\/span><\/span><div class=\"eb-accordion-title-content-wrap title-content-eb-accordion-ajucj\"><h3 class=\"eb-accordion-title\">Guest Wi-Fi?<\/h3><\/div><\/div><div class=\"eb-accordion-content-wrapper eb-accordion-content-wrapper-eb-accordion-ajucj\"><div class=\"eb-accordion-content\">\n<p class=\"wp-block-paragraph\">Yes, we do have Wi-Fi for guests of 麻豆社. Please visit The Learning Center or Library for a password.<\/p>\n<\/div><\/div><\/div>\n<\/div><\/div><\/div><\/div>\n<\/div><\/div>\n<\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":98,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","meta":{"_eb_attr":"","footnotes":""},"class_list":["post-161","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Learning Center Frequently Asked Questions - Learning Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.eastcentral.edu\/learning-center\/faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Learning Center Frequently Asked Questions - 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